Six core services designed around what veterans and their families actually need. Not what a form says they can have.
Every service is delivered by someone who knows you — not a rotating roster of caseworkers. We stay with you for the long road.
Regular in-person or phone check-ins. A trusted point of contact who genuinely wants to know how you're going — not because a form requires it, but because they care.
Our welfare service is built on consistency. You'll speak to the same person every time, someone who knows your history and notices when things aren't quite right.
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We walk you through the paperwork, the phone calls and the follow-ups, so you're not doing it alone at the kitchen table. The DVA system is complex — we know it inside out.
From initial claims to appeals and reassessments, we're with you for the whole process, not just the beginning.
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Help finding safe, secure and appropriate housing, including advocacy with landlords, agencies and support services. For veterans in emergency situations, we act fast.
We understand the housing system and have established relationships with providers across Australia to help you find somewhere you can truly call home.
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Warm, confidential referrals to trusted psychologists, counsellors and support programs that genuinely understand the defence experience — not just general practitioners.
We stay involved throughout the referral process. You're never just handed a phone number and left to figure it out alone.
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Plain-English help with pensions, entitlements and budgeting. Plus referrals to financial counsellors who understand the specific pressures and opportunities facing veterans and their families.
We help you understand what you're entitled to — and make sure you actually receive it.
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Support for spouses, partners, kids and carers. Because when a veteran needs help, the whole family usually does too — and they deserve their own support, not just help managing someone else's.
We support family members in their own right, with their own dedicated point of contact.
Get started →If you're a veteran with a DVA Gold or White Card, you may be eligible for free medication management services through Beyond Services. No out-of-pocket cost.
Most people who contact us say they wish they'd done it sooner. You don't need a referral, a diagnosis, or a clear idea of what you need. Just reach out and we'll figure it out together.
Whether you're a veteran, a family member, or you're not quite sure where to start, we'd like to hear from you.